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Customer Service

We stand behind every product that leaves our plant with a Lifetime Warranty. If you've got any problems with one of our products, here's where to start.

View our warranty policy and repair form
View our Frequently Asked Questions section
Email Customer Service with a question
Call Customer Service, 1-800-531-9531
Monday - Friday, 8:30am - 4:30pm Pacific Standard Time
Use our toll Free Fax 1-800-583-7583
Outside of the USA? Contact a Distributor in your Country
Mailing Address

CUSTOMER SERVICE
   Cascade Designs
   4000 First Avenue South
   Seattle, WA 98134 USA

Contact the Repairs Department

Specific repair questions
Check on the status of a product under repair

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© 2006 Copyright Cascade Designs, Inc.
phone: 1.800.531.9531 | email: consumer@cascadedesigns.com